This article guides you through managing payroll employees in your system. You'll learn how to view employee and payroll statuses, activate or deactivate employees for payroll runs, and resolve incomplete employee data issues. This is essential before submitting payroll to prevent errors.
Here you select the employees you want to include in the upcoming payroll run. This helps prevent errors later on after submitting payroll.
In the inner horizontal menu, select the EMPLOYEES tab
You can view both the employee status (active, not activated, and deactivated) as well as the different payroll statuses.
Click on Filter on the right to search by specific statuses.
Overview of payroll statuses
enabled | Employee is included in the next payroll run |
enabled until [date] | Employee is active in the payroll until the last day of that last payroll period for him. e.g Employee is leaving 15/01 will be active until 31/01, so he will be active for the payroll period of January. |
enabled – incomplete data | Basic information is missing for this employee. Please complete it. |
disabled | Employee is not included in the next payroll run |
disabled – manual | The employee was manually deactivated for payroll. |
disabled – terminated | Automatically deactivated based on the recorded termination date |
Activate or deactivate employees
In the inner horizontal menu, select the EMPLOYEES tab
Select one, multiple, or all employees by checking the box to the right of the employee name
Click on ACTIONS
Select enable or disable
Complete missing employee information
If important employee information such as employee ID or start date is missing for employees selected for payroll, an error message will be displayed in the payroll preview. You must (!) complete this information, otherwise you will not be able to submit payroll.
Important: Hours logged before the hire date or salary start date are missing from payroll
Kenjo only includes hours in payroll from certain key dates in the employee profile. The system doesn't flag this with an error, so check both cases for every new employee:
Hire date: If an employee already clocked in and out before the hire date saved in their profile, for example because they actually started earlier, those hours aren't sent to your payroll provider.
Salary start date: If the salary start date doesn't match the employee's actual start, or is set in the future, hours for that period are missing from the submission too.
Before you send payroll, check that the hire date and salary start date match the employee's actual first working day. Already sent a payroll run with missing hours? Contact Kenjo Support.
To complete missing information:
Click on Employee not included
Click on Go to settings
Click on the employee’s name
Complete the incomplete information in the right-hand pop-up window by clicking on the red highlighted field labeled Incomplete
Click on SAVE
