Before you can use DSP payroll, your organization must be set up as a DSP with country FR. This is done by the Kenjo team during onboarding. You'll receive your DSP ID (max 6 characters) as part of this process.

Once your organization is ready:

Note: When you save, Kenjo automatically creates default settings for your organization, including time-off types (RCR/Recuperation and RCO), attendance categories, surcharge rules, and variable pay types for France. You don't need to create these manually.

For employees to appear correctly in the payroll preview, the following must be in place for each employee:

Without this information, employees won't appear in the payroll preview.

Note: Kenjo uses the contractual weekly hours and working days to calculate how many hours an employee should work each day. For example: 35 weekly hours across 5 working days = 7 hours per day. Overtime is the difference between tracked attendance and these contractual hours.

French DSP payroll requires an attendance policy with overtime rules configured. You'll find these under Settings > Attendance > Policy > Edit policy > Overtime & compensation rules.

The key settings for Overtime rules in France are:

Note: The overtime calculation uses your employees' attendance data (check-in/check-out). So employees must be recording their time through Kenjo otherwise Kenjo has no tracked time to calculate overtime from.

This is the setting most likely to be missed — and if it's missing, overtime-to-time-off compensation will silently be zero for affected employees.

France converts excess paid overtime into time-off credit through two mechanisms:

Both run automatically when you close a payroll period — no manual action needed.

Go to Time Off > Settings > Time Off Types and check that these types are present:

These are created automatically when defaults are set up (see step 1). On older organizations that were onboarded before this feature existed, the types may be missing. Contact Kenjo support to have them created.

Note: Once a time-off type has its integration ID set, it becomes read-only on purpose and cannot be deleted.

An employee only receives RCR/RCO compensation if they are actively assigned to a time-off policy that contains the matching type. If an employee is not assigned:

To assign employees:

After assigning, go back to the payroll preview and verify the warning is gone.

Kenjo includes default surcharge rules for France. You'll find them under Settings > Attendance > Surcharges.

Surcharges are based on categories recorded in attendance data — night work, holiday work, and on-call hours are categorized automatically. You don't enter surcharges in the payroll page.

Note: You can create additional surcharge rules, but these won't appear in the payroll preview and are not automatically included in the export.

Kenjo automatically calculates which days qualify for meal allowance (panier de jour) based on the employee's worked hours. A day qualifies when the employee worked at least the minimum required hours.

You can review and override this per employee:

For full details on eligibility rules and export codes, see the companion article on panier de jour.

Make sure your payroll period settings match how your organization actually runs its payroll calendar. Go to Payroll > DSP Settings to verify:

Note: Wrong values here shift the entire preview calculation, so double-check these before your first export.

When you open Payroll > DSP Payroll and select a period, Kenjo automatically calculates everything from your employees' attendance data, work schedules, calendars, and time-off requests. You don't enter any data manually — the preview table shows the result.

Before exporting, check for:

ADP only: If any employee left during the period, you'll need to review leavers before Send becomes available.

Click Send Version. Kenjo sends the data to your provider (CSV via SFTP for ADP, JSON via API for Deel). After sending, you can still make changes — a Change column will highlight employees with updated data.

Once you're satisfied the data is final, click Close. Kenjo sends the final version and locks the period.

On close, Kenjo automatically:

No manual action is needed for this — it happens in the background.

Note: Close is blocked if other payroll periods in your organization are still pending. For Deel, at least one version must have fully succeeded (zero failed rows) before you can close.

Do my employees need to enter hours in the payroll page?

No. All hours come from attendance entries (check-in/check-out). Kenjo pulls this data into payroll automatically.

I see a warning on the Overtime Pay Out column — what does it mean?

The employee is not assigned to an RCR or RCO time-off policy. Assign them under Time Off > Settings, then re-check the payroll preview.

Can I edit overtime or surcharges directly in the payroll table?

No. The only field you can edit directly is meal allowance (panier de jour). To fix overtime or surcharges, correct the source — the attendance entry or work schedule.

What happens when I close a period? Kenjo automatically persists overtime history, credits RCR and RCO time-off balances, and updates year-to-date paid overtime. You don't need to do anything manually.

The RCR/RCO time-off type is locked and I can't delete it — is this a bug? No. Once a time-off type has its integration ID set (RCR, Recuperation, or RCO), it becomes read-only. This is expected.

My Deel export fails with token errors — what do I do? Your API token has likely expired. Go to Payroll > DSP Settings > Activate Provider and re-enter a valid token.

My ADP export fails — what do I do? ADP SFTP credentials are managed by the Kenjo Ops team and are not visible in the UI. Contact Kenjo support to check the connection.

Can I switch from ADP to Deel (or vice versa)? Not self-service. Switching providers requires a migration by the Kenjo Engineering team. Contact support.