In this article you'll learn how to set up a centralized email address for recruitment, update your workflow templates, and configure auto-forwarding to manage candidate inquiries. This setup helps filter spam and automated responses while ensuring all recruitment messages are kept in one place. This article is for anyone managing recruitment communications who wants to streamline their candidate email processes.

1. Step 1: Set Up a Centralized Email Address

Create an Email on Your Domain

Set up an email address dedicated to recruitment (for example; [email protected]).
Configure this email to auto-forward incoming messages to your feed address.

2. Step 2: Update Your Recruitment Workflow Templates

Change Up Your Templates

Include a note in your recruitment workflow templates stating that replies to the original email will not be received.
Instruct candidates to send any questions or concerns to that [email protected].

3. What's the benefit of this?

Bye-Bye to Spam and Auto Replies

The centralized email ([email protected]) will help filter out spam and automated responses.
By providing clear instructions, candidates are more likely to read and follow the guidelines.

4. Important Note

Auto-Forwarding Functionality

The auto-forward feature ensures that emails forwarded to the feed address are associated with the candidate's email address, not the intermediary ([email protected]).
Avoid using regular forwarding, as it will link emails to the intermediary address, disrupting the process.