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Set up a Pulse Survey

In this article you'll learn how to create a Pulse Survey by adding questions, selecting participants, and configuring the timeline for sending and closing the survey.

Written by Franzi Schuetzer

Anytime after adding at least one question, you can save your Pulse Survey as a draft and edit or schedule it later. Simply:

Click SAVE DRAFT & EXIT in the upper right corner


​Title & Questions

  • Survey name*: Choose a name that outlines what your survey is about

Questions


eNPS


We recommend you to use the eNPS question in order to have a standardized KPI around your employees' wellbeing. You can drag and drop it to a different position by holding the 6-dots-symbol on the very left or you can delete it by clicking on the red bin-icon

Question*


Type in your question

Category/Subfolder


Choose a category your questions fits into. You will be able to see the results per category in the end

Labels of the scale


Rename the ends of the scale. On the left rename the unfavorable label, on the right rename the most favourable label

Required


Toggle the switch to the right to make it a mandatory question

Comment


Toggle the switch to the right to activate comments

Order

Re-order the questions per drag and drop by holding the 6 dots-symbol on the very left, shifting it to a different location

To add more questions, click (+) ADD NEW QUESTION

Click NEXT


Participants

You can add all or a set of employees that will receive your customized survey

  • Click ADD ALL on the very bottom to add all employees of your company

  • Search for employee's names in the search bar or apply the filters to add specific teams, departments etc.

  • Click on the blue (+) to add available employees to the added employees side

  • Click NEXT


Timeline

1

Send Survey on DD/MM/YYYY at HH:MM

  • Choose the date and time when the survey will be sent. Employees with the Kenjo App will receive a Push-Notification on their mobile device.

2

Close survey after ... days

  • Choose the number of days the survey will be editable. After that date the Pulse will be closed

3

Repeat this survey

  • Toggle the switch to the right when you want this survey to be a recurrent survey.

  • Choose the recurrent rhythm weekly or monthly

  • Choose frequency: Every 1, 2, 3... weeks or months

  • Choose a specific day or weekday of the month for the repetition

4

Ends

  • Choose On to select a specific end date

  • Choose Never to have this survey always repeat

  • Click FINISH

  • Click YES, FINISH

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