How time tracking works in Kenjo
Employees record their working hours digitally with time tracking, by click, app, or kiosk. You see all hours in one place, can review them, and use them for payroll.
Before your employees can track time, you need to configure the system using attendance rules. You decide in advance who tracks time and how. After that, tracking runs automatically for your employees.
Three things must be in place
For an employee to be able to track time, three conditions must be met at the same time:
Requirement | Meaning |
The module is activated | Attendance is switched on for your company. |
The employee is activated | Time tracking is switched on for this employee. |
A policy is assigned | The policy determines how the employee tracks time, including method, breaks, and rules. |
As soon as working time is recorded, Kenjo compares it with a required number of hours from the work schedule (or shift plan, or the contracted hours stored in the employee profile). The difference creates overtime and undertime.
An attendance policy is the set of rules that applies to a group of employees. If none is assigned, the default policy applies.
If any one of the three things is missing, the employee cannot check in, even if the other two are in place. This is the most common reason when time tracking "doesn't work".
Before you start
Your employees are already created in Kenjo and activated.
The attendance module is activated. Enable it under Settings > Features > Attendance for your company.
Some advanced features, such as automatic break deduction, conflict rules, or check-in limitations, are premium features and are not included in every plan.
Good to know: You can change most settings at any time. However, some rules do not apply retroactively: they take effect from the day of the change; earlier entries remain unchanged.
Get your first employee tracking time in a few steps
Here's how to get a first employee checking in. You can skip advanced settings for now.
Create employees: Make sure your employees are created and activated under Employees in Kenjo.
Activate the module: Go to Settings > Features > Attendance and enable the toggle to switch on attendance for your company. You will then find the settings under Attendance > Settings.
Create a simple policy: Go to Attendance > Settings > Policies and click (+) Add new policy. Give it a name and choose a tracking method, for example the punch clock for click-based tracking.
Assign and activate employees: Assign your employees to the policy and activate time tracking for them. Both steps are required: assigning alone is not enough. You activate employees for time tracking under Employees > [select employee] > Personal > Enable time tracking.
Test it: Have an employee check in, or test it yourself. If the entry appears in the overview, time tracking is working.
What you can set up later
You only need the steps above to get started. These areas can be added at any time later:
Area | Purpose |
Work schedules and required hours | Contractually defined working hours (e.g. 40h/week) and actually expected working hours (e.g. 40h minus 8h absence/week), from which undertime and overtime are calculated |
Break, shift, and conflict rules | Legally compliant breaks, shift boundaries, and warnings |
Overtime | Calculation, payout, and compensation |
Salary Surcharge | Surcharges for night, public holiday, or weekend work |
Attendance Kiosk | Checking in and out via a shared device |
None of this needs to be set up to get started with time tracking.
Frequently asked questions
I've assigned a policy, but the employee still cannot check in. Why?
Assigning an employee to a policy does not automatically activate time tracking for them. You also need to activate it for the employee under Attendance > Settings > Enable time tracking or in the Employee profile > Personal section. The module, the employee activation, and the policy must all three be in place.
Do I need to configure all settings before my employees can start?
No. To get started, all you need is an activated module, a policy with a tracking method, and employees who are assigned and activated. Work schedules, overtime, and advanced rules can all be added later at any time.
Where do I activate time tracking for my company?
Enable attendance under Settings > Features > Attendance for your company. You will then find all module settings under Attendance > Settings and the general options under Attendance > Settings > General.
Why can't I see certain features, such as automatic break deduction?
Features such as automatic break deduction, conflict rules, and check-in limitations are premium features and are not included in every Kenjo plan. If they appear greyed out or are not visible, contact your Kenjo team.