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Track and view working time

For Admins: Track working time with the punch clock, time sheet, or kiosk, and view your hours in Attendance.

Written by Thorsten Bannes

Which method applies to you?

Your admin decides which time tracking method you can use. If you're not sure, ask your admin.

Method

How?

Available on

Punch clock

Check in and out in real time

Desktop + Kenjo App

Time sheet management

Enter start and end times manually

Desktop + Kenjo App

Kiosk PIN code

Check in and out at the kiosk using a personal PIN

Kiosk device

Kiosk QR code

Scan the QR code at the kiosk using the Kenjo App

Kiosk device + smartphone

Your admin can send you a direct link to your method: → Punch clock · Time sheet management · Kiosk PIN code · Kiosk QR code · Understanding your hours


Using the Punch clock (one-click time tracking)

Kenjo App

The Punch clock is available when your admin has enabled this method in your policy. You check in and out in real time, via the widget on the Home page (Desktop) or by swiping in the app.

Important: If your admin has activated the Kiosk, it replaces the Punch clock. You can then only check in at the Kiosk.

Click Settings in the video to select subtitles in your language.

Check in - App

  1. Open the Kenjo App.

  2. Hold the green-bordered arrow labelled Slide to check in and drag it to the right.

  3. Tap OK, got it to confirm the check-in.

Your working time is now being tracked in real time.

Log a break - App

  1. Tap Go for a break.

  2. Tap End break when the break is over.

Note: Whether breaks are required and how long they must be depends on your admin's settings.

Check out - App

  1. Hold the red-bordered arrow labelled Slide to check out and drag it to the right.


Desktop

Track time with the punch clock (via widget)

  1. Open Kenjo in your browser.

  2. On the Home page, click the Punch clock widget.

  3. Click Check in.

Log a break - Desktop

  1. Click Go for a break in the widget.

  2. Click End break when the break is over.

Check out - Desktop

  1. Click Check out in the widget.

Your working time is now being tracked in real time.

Widget - checked in

Widget - not checked in


Track time with time sheet management

Time sheet management is available when your admin has enabled this method in your policy. You enter your times manually, on Desktop or in the app.

Note: When time sheet management is active, you can only view your time in read-only mode via the widget on the Home page. You can no longer check in or out with a click.

Log a time entry - Desktop

  1. Go to Attendance > My Attendance.

  2. Select the day.

  3. Click Add time entry.

  4. Enter Start time and End time.

  5. Click Save.

Log a break - Desktop

  1. Click (+) Add break.

  2. Enter From and To.

  3. Click Save.

Note: Whether you can log entries for future days depends on your admin's settings.

The Punch clock widget on the Home page behaves differently depending on whether you have already entered a start time and whether only the punch clock method is set up.

Start time already entered

Start time not yet entered

Log a time entry - App

  1. Open the Kenjo App and tap the hamburger menu at the top left.

  2. Select Today.

  3. Tap the field with Start and End.

  4. Enter Start time in HH:MM format and tap OK.

  5. Enter End time in HH:MM format and tap OK.

  6. Tap Save.

Log a break - App

  1. Tap the field with (0) Breaks and for additional breaks tap (+) Add break.

  2. Enter Start and End time in HH:MM format.

  3. Tap Save.


Using the Kiosk PIN code

The Kiosk PIN code is available when your admin has enabled this method in your policy. You don't need your own computer or smartphone, just your personal PIN and access to the kiosk.

Find your PIN code

You received your personal 6-digit PIN via:

  • Email to your Kenjo address

  • Push notification in the Kenjo App

  • Desktop notification in Kenjo

If you didn't receive or have lost your PIN, contact your admin, who can generate and send you a new PIN.

Check in - Kiosk PIN

  1. Go to the Kiosk.

  2. Enter your PIN code and confirm your identity.

Your working time is now being tracked.

Log a break - Kiosk PIN

  1. Tap Go for a break.

  2. Tap End break when the break is over.

Check out - Kiosk PIN

  1. Enter your PIN code at the kiosk again.


Using the Kiosk QR code

The Kiosk QR code is available when your admin has enabled this method in your policy. You need your smartphone with the Kenjo App and access to the kiosk.

Check in - Kiosk QR

  1. Open the Kenjo App on your smartphone.

  2. Go to Punch clock.

  3. Hold the green-bordered arrow and drag it to the right.

  4. Hold your smartphone up to the QR code at the kiosk and scan it.

Your working time is now being tracked.

Note: The QR code changes every 30 seconds. It cannot be photographed, shared, or used later.

Log a break - Kiosk QR

  1. Tap Go for a break.

  2. Tap End break when the break is over.

Check out - Kiosk QR

  1. Hold the red-bordered arrow to the right and scan the QR code at the kiosk again.


Edit or correct a time entry

Whether you can edit entries yourself depends on your admin's settings.

  1. Go to Attendance > My Attendance.

  2. Select the relevant day.

  3. Adjust Start time, End time, or Breaks, or delete the entry.

If editing is locked for you, contact your admin.


Understanding your hours

You can see your attendance under Attendance > My Attendance, as soon as your time tracking is activated. What is shown depends on what your admin has set up.

Desktop - Attendance summary

The blue progress bar shows how much of your planned working time you have reached so far.

Display

What it means

Tracked hours (blue bar)

Your paid hours so far: tracked time + paid absences + paid public holidays

Planned hours (target line)

How many hours are planned up to today according to your work schedule or shift plan

Overtime balance (chip)

Whether you have worked more (Time surplus) or less (Time deficit) than planned. Only visible if your admin has enabled overtime tracking.

Required hours

Your contractual net hours: minimum working time minus absences minus public holidays

If overtime tracking is active, you also see an overtime summary to the right.


Kenjo App - Hours summary

If your admin has activated the Hours summary in the app, you can view your Overtime balance directly on your smartphone.

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  1. Open the Kenjo App.

  2. Tap Hours summary in the menu.

  3. Select Weekly view or Monthly view at the top.

You see a progress bar at the bottom with your Tracked hours. To the right is your Required hours target for the week or month.

  • Tap TO OVERVIEW to open your Overtime balance.

  • Tap the small arrow next to the hours display to open the detail view.

  • Tap the arrow to the left of the month name to view the previous month.

Background colours in the overtime balance:

  • Green: balanced hours (0 hrs 0 min)

  • Light orange: Time surplus (worked more than planned)

  • Dark orange: Time deficit (worked less than planned)

Note: You can view past months, but without a detail view. The overview always shows the current month up to today, even if you previously selected the weekly view.


Frequently asked questions

I can't check in. What should I do?
There are three common causes: time tracking is not activated for you, you are trying to use the Punch clock when the Kiosk is set up, or you are a shift employee and no shift has been published for today. Contact your admin in all cases.

Where can I see my tracked hours?
Go to Attendance > My Attendance to see all your entries, breaks, and the hours summary, as soon as your time tracking is activated.

I forgot to check out. What happens?
Your entry stays open. Go to Attendance > My Attendance, open the day, and add the end time manually. Whether you can do this yourself depends on your admin's settings.

I didn't receive or lost my PIN code.
Check your spam folder first. If it's not there either, contact your admin, who can generate and send you a new PIN. You cannot view or reset your PIN yourself.

Why do I see planned hours on vacation or public holiday days?
Planned hours show what was scheduled according to your work schedule or shift plan. They are not reduced by absences. Only your Required hours go to 0, because the absence covers your contractual day.

Why do my required hours and planned hours differ?
This is normal. Planned hours follow your admin's operational plan. Required hours follow your contract. Both can be different on the same day.

I don't see an overtime balance in the app.
The Hours summary in the app must be activated by your admin under Attendance > Settings > Overview. If you don't see it, contact your admin.

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