For first time Pulse users: Use a Pulse Survey

Modified on Thu, 6 Mar at 12:21 PM

Build a workplace you and your people love, with automated, quick surveys that measure employee satisfaction and gather anonymous first-hand feedback from them.

Activate Pulse by toggling the switch on Settings > Pulse
Now you see a new icon in your left navigation bar and can access the pulse section at any time

TABLE OF CONTENTS

Activate the Standard Kenjo Pulse Survey
Use another Kenjo Pulse draft
Edit a Pulse draft
Duplicate a draft
Delete a draft

To create a new customized Pulse survey, go this way.

Activate the Standard Kenjo Pulse Survey

Click on the three-dots icon on the right
Click Activate survey

Click NEXT

Click NEXT
Participants: As this is the Standard Pulse Survey all employees will be included

Click NEXT

Timeline:

1	Send Survey on DD/MM/YYYY at HH:MM	Choose the date and time when the survey will be sent. Employees with the Kenjo App will receive a Push-Notification on their mobile device.
2	Close survey after ... days	Choose the number of days the survey will be editable. After that date the Pulse will be closed
3	Repeat this survey	Toggle the switch to the right when you want this survey to be a recurrent survey. Choose the recurrent rhythm weekly or monthly Choose frequency: Every 1, 2, 3... weeks or months Choose a specific day or weekday of the month for the repetition
4	Ends	Choose On to select a specific end date Choose Never to have this survey always repeat

Use another Kenjo Pulse draft

When you're a first-time Pulse user you see several Pulse drafts we created for you:

Click on the three-dots icon on the right to edit, duplicate or delete a survey

Edit a Pulse draft

You can edit drafts:

Go to Pulse > Surveys
Edit or keep the survey name
The eNPS question is an un-editable question, that you're only able to delete by clicking on the bin-icon
Unfold a question you want to edit by clicking on the blue arrow on the very left of the question

Edit the:

Question: Adapt the question to your needs
Category/Subfolder: Choose a category your questions fits into. You will be able to see the results per category in the end
Labels of the scale: Rename the ends of the scale. On the left rename the unfavorable label, on the right rename the most favourable label
Required: Toggle the switch to the right to make it a mandatory question
Comment: Toggle the switch to the right to activate comments
Order: Re-order the questions per drag and drop by holding the 6 dots-symbol on the very left, shifting it to a different location

To add more questions, click (+) ADD NEW QUESTION

Duplicate a draft

Go to Pulse > Surveys
Click on the three-dots icon on the right and choose duplicate
Make changes according to your needs
Re-Send or schedule the duplicated survey

Delete a draft

Go to Pulse > Surveys
Click on the three-dots icon on the right and choose delete