Centralizing your Recruitment communication

If you want a streamlined process to ensure all messages are effectively managed here is the best way to do it:

Step 1: Set Up a Centralized Email Address

1. Create an Email on Your Domain

• Set up an email address dedicated to recruitment (for example; [email protected]).
• Configure this email to auto-forward incoming messages to your feed address.

Step 2: Update Your Recruitment Workflow Templates

1. Change Up Your Templates

• Include a note in your recruitment workflow templates stating that replies to the original email will not be received.
• Instruct candidates to send any questions or concerns to that [email protected].

What's the benefit of this?

1. Bye-Bye to Spam and Auto Replies

• The centralized email ([email protected]) will help filter out spam and automated responses.
• By providing clear instructions, candidates are more likely to read and follow the guidelines.

Important Note

Auto-Forwarding Functionality

• The auto-forward feature ensures that emails forwarded to the feed address are associated with the candidate's email address, not the intermediary ([email protected]).
• Avoid using regular forwarding, as it will link emails to the intermediary address, disrupting the process.

Email Setup Rundown

Outbound Emails

1. Workflow Notifications

• From: [email protected]

2. Manual Emails

• From: [email protected]

Inbound Emails

1. Replying to Manual Emails

• Send to: [email protected]

2. Feed Address for Everything

• Send to: [email protected]

By setting this up, you’ll keep all your recruitment messages in one place, making everything smoother and easier for you and your candidates.